FAQS
❓ Frequently Asked Questions
How do I apply discounts at checkout?
All available discounts and multi-buy offers (such as 2 for £30 Woofmas Signs or 2 for £25 Meowmas Signs) are automatically applied in your basket or at checkout — there’s no need to enter a code.
Please note that limited edition designs are not included in multi-buy or discount offers.
If you don’t see your discount appear:
- Try refreshing the page or using a different web browser (Chrome, Safari, Edge, etc.)
- If the issue continues, please email us at SignmyART@Outlook.com and we’ll be happy to help. 💌
Do you offer one-off or personalised jobs?
Yes — we love creating unique, one-of-a-kind pieces! 🎨
If you have a special idea or request, please get in touch via SignmyART@Outlook.com with as many details as possible.
We can process one-off custom jobs up to 8ft × 4ft using our CNC milling machine, allowing us to create large-scale signs, panels, or bespoke artwork to your exact specifications.
We aim to reply to all emails within 48 hours on weekdays — please note that during busy times it might take a little longer than expected. ✨
How long does delivery take?
All our items are handmade to order. We usually dispatch within 2–4 working days, but during busy festive periods this can be slightly longer. 🎅
Do you ship outside the UK?
Currently, we only deliver within the UK, but we hope to offer international shipping soon. 🌍
Can I send my order as a gift?
Yes! All our products are beautifully packaged and can be sent directly to the recipient. 🎁
If you’d like to include a short gift message, just add it in the order notes at checkout.
What materials do you use?
We use a range of high-quality materials, including Solid Oak, Beech, Epoxy, Jesmonite, Acrylic, and premium plywood — each carefully selected for its look, feel, and durability.
Every piece is hand-finished, stained, and sealed to bring out its natural beauty and shimmer. 🪵✨
How should I care for my SignMyART piece?
Keep your sign indoors, away from moisture or direct sunlight to preserve the finish.
Dust gently with a soft, dry cloth — no sprays or water needed.
Can I request a breed or design that’s not listed?
Absolutely! We’re always expanding our collections. 🐾
Email us at SignmyART@Outlook.com and we’ll let you know what’s possible.